Contact
Get in touch.
For support, advice, or more information about what we do. Nothing you ask us obliges you to anything.
Office
For in-person appointments
The Hive, Spindles Shopping Centre,
Oldham, OL1 1HD
Office hours
- Monday – Friday9:00am – 5:00pm
- Saturday10:00am – 2:00pm
- SundayClosed
Outside those hours, Steve is available 24/7.
Support options
Three ways in.
- 01
One-to-one support
A personal consultation with an experienced family support worker. Subscription options exist for more intensive support — ask without obligation.
- 02
Parent support groups
Our Facebook groups connect you with other parents facing the same thing. Free of charge — contact us for details.
- 03
Workshops and training
Online workshops on communication, boundary setting and de-escalation.
Frequently asked
The questions we get most.
Is your service confidential?
Yes. All our services are discreet, non-judgmental and confidential.
Do I have to pay?
There are free resources on the site, and paid subscription packages for more intensive support. Contact us without obligation.
How quickly will you respond?
The helpline is available 24/7 for immediate support. Email enquiries are answered within 24 hours; non-urgent matters can take up to 3 working days.
Can you help if my child is already involved with the police?
Yes. We can advise and support you if your child is already involved with the police or the youth justice system — helping you understand the process and connecting you with appropriate legal support.
If you or your child is in immediate danger, call 999.